Will my power go out if I switch suppliers?

No. Your local utility company is responsible for the wires and infrastructure. They will continue to deliver power to your home regardless of which supplier you choose.

What is a fixed-rate plan?

A fixed-rate plan locks in your price per kWh or therm for the duration of your contract, protecting you from market price spikes.

Frequently Asked Questions

Q: What is energy deregulation?

Energy deregulation divides the energy market into supply and delivery. Utility companies still deliver the energy, but you can choose a competitive supplier for the actual electricity or gas you use.

Answers to common questions about your energy service.

General Questions

What is energy deregulation?

Energy deregulation is a policy that breaks up the monopoly of utility companies. It separates the delivery of energy (poles and wires) from the supply (the actual electricity or gas). This allows you to shop around for the best supply rate.

Will my service be interrupted if I switch?

Absouletly not. The switch is seamless. Your local utility will continue to service your lines and meters. The only change you will see is a different line item for "Supply" on your bill.

Who do I call if the power goes out?

You still call your local utility company (e.g., ComEd, ConEd, PECO, Oncor). They maintain the infrastructure and handle emergencies.

Does it cost money to switch?

Comparing and switching is generally free. However, you should always check if you are currently in a contract with an existing supplier that has an early termination fee.

Rates & Plans

What is a fixed rate?

A fixed rate means your price per unit of energy stays the same for the entire length of your contract (e.g., 12 months). Your bill will still vary based on how much you use, but the rate won't change.

What is a variable rate?

A variable rate can change from month to month based on market conditions. It gives you flexibility (usually no contracts), but you risk paying more when prices spike.

What is an indexed rate?

An indexed rate is tied to a public financial index, like the price of natural gas on the NYMEX. These are often used by businesses with sophisticated energy strategies.

What is a "green" energy plan?

Green plans offset your usage by purchasing Renewable Energy Certificates (RECs) from wind, solar, or other renewable sources. This supports clean energy generation equivalent to your consumption.

Billing & Contracts

What is an Early Termination Fee (ETF)?

This is a penalty charged if you break a fixed-rate contract before it ends. It's designed to protect the supplier who bought energy in advance for you.

What is the "Price to Compare"?

This is the rate your utility charges for supply. You use this number to compare against offers from competitive suppliers to see if you can save money.

Will I get two bills?

Usually not. Most competitive suppliers use "utility consolidated billing," meaning their charges appear directly on your regular utility bill. However, in some markets, you may receive a separate bill.

How long does it take to switch?

It typically takes 1-2 billing cycles for the switch to complete, depending on when your meter is read.

Do I have to sign a contract?

For fixed-rate plans, yes. The contract guarantees your rate. For variable plans, there is usually no long-term contract.

Can businesses switch suppliers too?

Yes! Businesses often have even more options and can negotiate custom pricing based on their load profile.

What happens when my contract ends?

You will typically receive a renewal notice. If you do nothing, you may be automatically switched to a variable rate (which can be expensive). It's important to shop again before your contract expires.