What is Load Factor? Understanding Peak vs. Average Usage

Your commercial electric bill shows a peak demand of 50 kW but your average usage is only 20 kW. The ratio between these two numbers—your load factor—directly impacts how much you pay per kWh. A bad load factor can cost a business thousands of dollars annually in wasted demand charges.

This guide explains load factor, why it matters, how to calculate it, and strategies to improve it and reduce costs.

What is Load Factor?

Load factor is the ratio of your average power usage to your peak (maximum) power usage over a specific period, expressed as a percentage.

Load Factor (%) = (Average Power × 100) ÷ Peak Power

Simple Example

  • Peak demand: 50 kW (your highest 15-minute usage in the month)
  • Average demand: 25 kW (your average power draw across all hours)
  • Load factor: (25 ÷ 50) × 100 = 50%

A 50% load factor means you run at half your peak capacity on average. The lower the percentage, the more "spiky" your usage pattern, and the more demand charges affect your bill.

Load Factor vs. Demand Charges: The Financial Impact

Utilities charge businesses for both energy (kWh) AND peak demand (kW). A poor load factor penalizes you in demand charges even when energy usage is constant.

Real Example: Two Offices, Same Annual Energy

Both offices use 500,000 kWh annually

Office A (Good Load Factor - 80%):

  • Peak demand: 75 kW
  • Average demand: 60 kW
  • Load factor: 80%
  • Monthly energy charge: (500,000 ÷ 12) × $0.10 = $4,167
  • Monthly demand charge: 75 kW × $15 = $1,125
  • Total monthly: $5,292

Office B (Poor Load Factor - 40%):

  • Peak demand: 150 kW
  • Average demand: 60 kW
  • Load factor: 40%
  • Monthly energy charge: (500,000 ÷ 12) × $0.10 = $4,167
  • Monthly demand charge: 150 kW × $15 = $2,250
  • Total monthly: $6,417

Difference: Office B pays $1,125 MORE per month ($13,500/year) for identical energy consumption, purely due to poor load factor.

What Constitutes Good vs. Bad Load Factor?

Load Factor Range Classification Typical Industries
80-100% Excellent Data centers, continuous manufacturing
60-79% Good Hospitals, offices with steady loads
40-59% Fair Retail, schools, restaurants
Below 40% Poor HVAC-heavy facilities, seasonal businesses

How to Calculate Your Load Factor

Step 1: Gather Data

From your electricity bill:

  • Peak demand (kW) - usually shows as "peak kW" or "maximum demand"
  • Total energy consumption (kWh) for the billing period
  • Number of days in the billing period

Step 2: Calculate Average Demand

Average demand (kW) = Total kWh ÷ (Days × 24 hours)

Example: 15,000 kWh over 30 days

  • Average demand = 15,000 ÷ (30 × 24) = 15,000 ÷ 720 = 20.8 kW

Step 3: Calculate Load Factor

Load Factor = (20.8 kW ÷ 50 kW peak) × 100 = 41.6%

How to Improve Your Load Factor

1. Shift Loads to Off-Peak Hours

Strategy: Move high-power activities away from the time when peak demand typically occurs (usually 2-8 PM).

  • Run HVAC maintenance during night hours
  • Schedule equipment testing/charging overnight
  • Run laundry/dishwashing in morning instead of evening

Impact: Can reduce peak demand by 10-30% without reducing total energy

2. Install Smart Scheduling Systems

Technology: Smart building management systems (BMS) that automatically manage loads.

  • Precool/preheat buildings during off-peak
  • Stagger elevator usage
  • Manage HVAC demand response

Cost: $10,000-50,000+ depending on building size

ROI: 2-4 years at typical utility rates

3. Install Battery Energy Storage

How it works: Charge batteries during off-peak, discharge during peak demand hours.

Result: Your peak demand drops because the battery supplies some power instead of the grid.

Cost: $20,000-100,000+ depending on system size

Potential savings: $200-500+/month in reduced demand charges

4. Equipment Upgrades

High-efficiency equipment: Modern HVAC, LED lighting, variable-speed motors draw less peak power.

Example: Upgrading from constant-speed to variable-speed compressor can reduce peak by 15-25%

5. Demand Response Programs

Utility programs: Enroll in demand response where you reduce load during grid peaks and earn credits.

  • Typical incentive: $50-200 per month for being available
  • Plus: Reduced peak demand = lower demand charges
  • Requirements: Ability to reduce load by 10-50% within 10-30 minutes

Key Takeaway

Load factor measures how consistently you use power. Low load factors mean spiky usage that triggers high demand charges. Improving load factor by just 10-20% can save thousands annually. Best strategies: shift loads off-peak, invest in smart controls, or enroll in demand response programs.

Next Steps

  • Calculate your load factor: Use the formula above with your recent bill
  • Identify peak hours: Ask your utility for the 15-minute interval with highest usage
  • Explore load shifting: List operations that could move to off-peak hours
  • Research programs: Check peak demand charges and utility demand response programs
  • Get quotes: Contact BMS vendors for building automation system assessments